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Client Support
(888) 768-6869 opt:2
            or
(214) 308-0248 opt:2


Business Hours
Monday - Friday
8 am - 5 pm Central Time


After Hours/Critical
(888) 768-6869 opt:2
            or
(214) 308-0248 opt:2

    Holiday Schedule

    New Year's Day:  Jan 1st
    Martin Luther King Day:  Jan 21st
    President's Day:  Feb 18th
    Memorial Day:  May 27th
    Independence Day:  Jul 4th
    Labor Day:  September 2nd
    Thanksgiving:  Nov 28th and 29th
    Christmas Eve:  Dec 24th
    ‚ÄčChristmas Day:  Dec 25th

      Confidential Information and Privacy Notice:

      Reminder:  When submitting a ticket, if there is a need to include specific exam or report information, please only send the accession number when applicable.  Please avoid including information that could be considered confidential and/or protected health information (PHI) which may be subject to protection under the law, including the Health Insurance Portability and Accountability Act of 1996, as amended (HIPAA).
        • Popular Articles

        • Downtime Procedures

          Scheduled Downtime Ikonopedia will periodically schedule a system downtime to implement software and hardware updates.  These downtimes are scheduled during non-business hours to minimize impact to our clients and their patients. Notifications of ...
        • Creating Tablet Shortcuts for Ikonopedia

          Recommendation:  The tablet device should be configured and used in landscape mode with the settings listed below. iOS/iPad Home Screen Shortcut  Open Safari and go to www1.ikonopedia.net for LIVE or test.ikonopedia.com for TEST  Click the share icon ...
        • Follow-Up Manager Default Protocols

          Steps When it appears in Followup Manager Protocol description Notify Patient of Exam Results Step 1: Immediate Communicate exam results to patient. Notify Physician of Exam Results Step 1: Immediate Communicate exam results to referring physician. ...
        • Release Notes - Q3 2018

          Ikonopedia Users, We are pleased to announce the release of a new software update.  This update includes a complete refactoring of the biopsy module along with the addition of a new “priors needed” feature. Below is a short summary of the changes: 1. ...
        • Report Resubmit

          Ikonopedia - Report Resubmit Step One:  After logging in to the Ikonopedia worklist, search and locate the report by clicking the search tab. ​ Step Two:  Enter patient information and click the search button. Step Three:  From the worklist - click ...