Ikonopedia Support Desk | Home

Contact Us

Client Support
(888) 768-6869 opt:2
            or
(214) 308-0248 opt:2


Business Hours
Monday - Friday
8 am - 5 pm Central Time


After Hours/Critical
(888) 768-6869 opt:2
            or
(214) 308-0248 opt:2

    Holiday Schedule

    New Year's Day:  Jan 1st
    Martin Luther King Day:  Jan 18th
    President's Day:  Feb 15th
    Memorial Day:  May 31st
    Independence Day (Observance):  Jul 5th
    Labor Day:  September 6th
    Thanksgiving:  Nov 25th and 26th
    Christmas Eve:  Dec 24th
    Christmas Day:  Dec 25th
    2022 New Year's Day (Observance):  Dec 31st

      Confidential Information and Privacy Notice:

      Reminder:  When submitting a ticket, if there is a need to include specific exam or report information, please only send the accession number when applicable.  Please avoid including information that could be considered confidential and/or protected health information (PHI) which may be subject to protection under the law, including the Health Insurance Portability and Accountability Act of 1996, as amended (HIPAA).

        • Popular Articles

        • Downtime Procedures

          Scheduled Downtime Ikonopedia will periodically schedule a system downtime to implement software and hardware updates.  These downtimes are scheduled during non-business hours to minimize impact to our clients and their patients. Notifications of ...

        • Creating Tablet Shortcuts for Ikonopedia

          Recommendation:  The tablet device should be configured and used in landscape mode with the settings listed below. iOS/iPad Home Screen Shortcut  Open Safari and go to www1.ikonopedia.net for LIVE or test.ikonopedia.com for TEST  Click the share icon ...

        • Follow-Up Manager Default Protocols

          Steps When it appears in Followup Manager Protocol description Notify Patient of Exam Results Step 1: Immediate Communicate exam results to patient. Notify Physician of Exam Results Step 1: Immediate Communicate exam results to referring physician. ...

        • Release Notes - Q3 2018

          Ikonopedia Users, We are pleased to announce the release of a new software update.  This update includes a complete refactoring of the biopsy module along with the addition of a new “priors needed” feature. Below is a short summary of the changes: 1. ...

        • Report Resubmit

          Ikonopedia - Report Resubmit Step One:  After logging in to the Ikonopedia worklist, search and locate the report by clicking the search tab. ​ Step Two:  Enter patient information and click the search button. Step Three:  From the worklist - click ...

        • Recent Articles

        • Ultrasound Overview and Workflow Guide

          Top and center ·       Tissue Composition – Optional and site or radiologist dependent. Click on to view tissue composition options.             Note: Categories b and c have optional subcategory choices o   a) homogenous fatty o   b) homogeneous ...

        • Release Notes: Q2 2021

          Release Notes: Q2 2021 June 30, 2021 We are pleased to announce a new software release with multiple new features and fixes: New Hologic® Device Options New Marker/Clip Device Button Additional Diagnostic Mammogram Distribution Buttons Resolution ...

        • Release Notes: Q1 2021

          Release Notes February 17, 2021 We are pleased to announce a new software release with multiple new features: New Administrative Reports Interface Galactogram findings added to Biopsy / Procedures module Fibroadenoma shortcut button added to ...

        • Release: November 2020

          Ikonopedia Release: November 2020 We are pleased to announce a new software release with multiple new features: Ikonopedia Updates Updated Macros in Biopsy Module New post-procedure galactogram reporting feature New device selections in Biopsy Module ...

        • Release: August 2020

          Ikonopedia Release: August 2020 We are pleased to announce the release of new software features which will be included in our next update scheduled for the evening of May 5th, 2020.  This document describes the new features listed below. Ikonopedia ...